• More than 20,000 Wolt courier partners in Europe and Asia shared their insights in a comprehensive study by Copenhagen Economics.
• In Luxembourg, 70 per cent of courier partners have other jobs, 23 per cent are students, and 10 per cent are stay-at-home or retired.
• Data shows courier partners in Luxembourg make deliveries seven hours per week on average.

A new study conducted by Copenhagen Economics offers a deep dive into the lives of the commerce platform Wolt’s courier partners across 23 countries, highlighting their diverse backgrounds, work habits, and the flexibility they enjoy.

Wolt couriers come from all walks of life: they are professionals, students, caregivers, and self-employed individuals who use flexible part-time work to complement their busy lives and achieve personal and financial goals.

Key Study Insights:

1.     Balancing Other Commitments
Wolt courier partners benefit from the flexibility the platform provides, allowing them to work when and as much as they want to balance other responsibilities.

In Luxembourg:

• 40% of courier partners have other full- or part-time jobs
• 30% are self-employed outside the gig economy
• 23% are students,
• 10% stay at home to care for their family or are retired.

These findings demonstrate the diversity of couriers’ lives and how flexible work helps them manage personal and professional goals.

2.     Diverse Backgrounds
The study shows the following demographics among courier partners in Luxembourg:

• The average courier partner is 34 years old, and
• 18 % have university degrees.

3.     Work Flexibility

On average, courier partners in Luxembourg deliver with Wolt seven hours per week, according to internal data and 70% of them particularly appreciate the flexibility Wolt offers to decide how many or few hours to deliver in any given week, which they cannot get elsewhere.

Over 260,000 courier partners worldwide serve millions of customers who place orders from 170,000 venues on the Wolt platform. Wolt’s internal data shows that courier partners make deliveries an average of 8 hours per week, with 83% delivering fewer than 20 hours weekly. For most, Wolt is a preferred option for part-time, flexible work.

^{Tomás Etcheverry, General Manager at Wolt Luxembourg.}

Discover more

To learn more about couriers’ perspectives and explore the survey results, visit www.courierinsights.com.

About the Study

The research was conducted by Copenhagen Economics, one of Europe’s leading economics firms. The study gathered responses from over 20,000 courier partners across 23 countries. The survey took place in June 2024, gathering insights from couriers delivering on the Wolt platform between April and June 2024 in Austria, Azerbaijan, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Georgia, Greece, Hungary, Iceland, Japan, Kazakhstan, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Slovakia, Slovenia, and Sweden.