Today we are launching a brand new version of the Wolt Algorithmic Transparency Report. This report marks the third annual release since its inception in 2022. In the fast-paced world of tech, we're excited to bring you another comprehensive report, packed with insights into how the products and algorithms that drive our platform operate.
At Wolt, we mainly use algorithms and artificial intelligence as a way to increase efficiency and simplify processes. For us, algorithmic transparency means being open about why and how we use AI and algorithms at Wolt. For example, detailing what they do, why they are used, what data they use, and how our teams oversee the systems.
We believe that by providing information about how the systems work, it helps our partners and consumers make informed choices about their online activities. This builds trust and accountability, which is what we strive for in all interactions on our platform.
As always, we have made sure the report covers all the updates to our algorithms and products since the last report. Technology develops fast, and since our last report, generative AI has become top of mind for many, including us. We have therefore included a new section on what we think about this new technology and how we use it at Wolt.
Algorithmic transparency is gaining more attention, especially as a new type of tool for enforcing digital laws. In March 2024, the world’s first comprehensive law on AI – the EU AI Act – was approved. It regulates all types of AI systems based on their risk of threat and includes algorithmic transparency as a way to help mitigate those risks. To tell us more about why algorithmic transparency matters, we invited Dr. Johann Laux of the Oxford Internet Institute to share his thoughts on the topic in a guest article.
Read the report here.
About Wolt
About Wolt
Wolt is a Helsinki-based technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to you. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions, as well as operates its own grocery stores under the brand Wolt Market.
Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 31 countries today, 27 of which are with the Wolt product and brand.
Contact details
Copy link
https://press.wolt.com/en-WW/237281-launching-wolt-s-3rd-annual-algorithmic-transparency-reportRelated topics
Related news
Algorithmic Transparency: Courier Partners
Learn more about the algorithms that courier partners at Wolt interact with. From demystifying our pricing principles to unraveling the secrets behind task offerings, we've got it all covered.
Local commerce for Europe
In a month's time, the EU will go to the polls and citizens will elect their leaders for the next five years. That’s why we are sharing how Wolt is contributing to making European cities better an...
Demystifying Tech - including Cybersecurity - is a joint responsibility for industry, policymakers and society
As a local commerce platform, Wolt connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, we develop a wide range of technolog...
What does it take to make every task worth accepting?
Read about the newest efforts to improve the accuracy of task pricing at Wolt and see a preview of features that will go live in 2024.