Who are the people delivering on Wolt?

> More than 20,000 Wolt courier partners shared their insights in a comprehensive study by Copenhagen Economics.

> 42% of courier partners have other jobs, 21% are students, and 17% are self-employed outside the platform economy.

> Flexible part-time work: Internal Wolt data shows courier partners make deliveries an average of 8 hours per week.

A new study conducted by Copenhagen Economics offers a deep dive into the lives of Wolt courier partners across 23 countries, highlighting their diverse backgrounds, work habits, and the flexibility they enjoy.

Wolt couriers come from all walks of life. They are professionals, students, caregivers, and self-employed individuals who use flexible part-time work to complement their busy lives and achieve personal and financial goals. 

Wolt courier partners benefit from the flexibility the platform provides, allowing them to work when and how much they want to balance other responsibilities.

• 42% of courier partners have full- or part-time jobs.

• 17% are self-employed outside the gig economy.

• 21% are students.

• 8% stay at home to care for family.

These findings demonstrate the diversity of couriers’ lives and how flexible work helps them manage personal and professional goals.

The study also uncovered the following about courier demographics:

• The average courier partner is 36 years old.

• 40% have pursued further education beyond high school.

• 22% have university degrees.

“The survey results show that flexible platform work is a valuable addition to the labor market that anyone can find worthwhile. Partnering with Wolt helps people achieve their goals by earning what they need, when they need it, and on their own terms”, said Tuomas Hurmerinta, Global Head of Operations at Wolt.

Over 260,000 courier partners worldwide serve millions of customers who place orders from 170,000 venues on the Wolt platform. Wolt’s internal data shows that courier partners make deliveries an average of 8 hours per week, with 83% delivering fewer than 20 hours weekly. For most, Wolt is a preferred option for part-time, flexible work.

To learn more about couriers’ perspectives and explore the survey results, visit www.courierinsights.com. 

The research was conducted by Copenhagen Economics, one of Europe’s leading economics firms. The study gathered responses from over 20,000 courier partners across 23 countries. The survey took place in June 2024, gathering insights from couriers delivering on the Wolt platform between April and June 2024 in Austria, Azerbaijan, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Georgia, Greece, Hungary, Iceland, Japan, Kazakhstan, Latvia, Lithuania, Luxembourg, Malta, Norway, Poland, Slovakia, Slovenia, and Sweden.